Remote Support

Remote support

Flat Gecko Design clients can receive instant support via a remote desktop control program.
This program allows our Trained Technicians to access your machine, assess your problems and carry out fixes without the need to visit.
If you wish for us to connect to your computer remotely please complete the form below and one of Flat Gecko Design Support Team will call and organise a time that suites you.

 


Please Note: Once disconnected, we cannot access your computer again without you first clicking on the Remote Icon placed on your desktop after installation and your Permission.
We’re serious about security, and we put our clients first when it comes to protecting them with the latest in technology and 256-bit AES Encryption when repairing your computer remotely.