What our clients are Saying about us!
I’d been having endless problems with the lack of support from a well known commercial domain provider – my email was constantly not working and the overseas based technical support never answered the phone. This was directly affecting my ability to run my business and I was hugely frustrated. David from Flat Gecko Designs was recommended to me – he got in touch with me straight away and immediately went to work fixing all the technical problems I had.
David solved all my issues that day, by remotely logging into my laptop, and allowed me to resume my business seamlessly. He transferred the domain service away from the existing provider (which I had no idea how to do) and set up all my domain and email services. I now have my domain and email service fully delivered through Flat Gecko Design at an affordable price and I couldn’t be happier. David is highly responsive, a pleasure to deal with, explains things simply and gives me full confidence to rely wholly on his IT expertise. David has taken all the IT stress out of my life and I always know he just a phone call away if I run unto any difficulty. I can’t recommend David highly enough!
I am the Trustee of an Australian Charities and not-for-profits Commission registered charity called Roads to Rehab Nepal. If anyone needs any help with their website, we really recommend David Edlin from Flat Gecko Design www.flatgeckodesign.com.au. My experience of working with David has been so seamless, easy and he has been absolutely amazing. Not only has he done all the things he quoted for very promptly, his communication has been outstanding, and he has been so flexible and helpful and tolerant of a website ignoramus like me!
We now have a safe website and as well as dealing with plug ins, encryptions, captchas, memory, copyright, out of date PHPs and all sorts of horrible sounding things that I have absolutely no idea of what they are, he has been brilliant and comes highly recommended. As a charity on a very small budget, he has also very generously given us a discounted rate for his services which we are really appreciative of. David, we really appreciate all your prompt hard work and we did notice you were working very late to get the job done! Your timely communication and support. We have no hesitation whatsoever recommending you to every single person in Australia!.
After mentioning to a friend we were looking to freshen our website, they pointed us in the direction of Flat Gecko Design. Since our first enquiry David has been above and beyond professional, our entire website design experience has been extremely positive.
Any questions or guidance that we requested was always met with absolute kindness and a genuine will to help. Our new website is amazing and we cannot thank David enough! We will absolutely be using Flat Gecko Designs for any future website needs!
David at Flat Gecko Design will go the extra yards…..
The efforts that David puts into his projects is tremendous. He was easy to reach and responded to all our queries in good time. Attention to detail is excellent and nothing is too difficult. I would happily refer Flat Gecko for all website design projects in the future.
I cannot thank David from Flat Gecko Design enough. He has gone far and beyond into making my tired, old and unresponsive website into one that is clean, stylish, responsive and so very easy to use.
With myself being a non IT person he has explained things simply, suggested where and what I needed and was so very very patient.
I would highly recommend David to anyone that needs a new or refurbished website and any computer assistance.
We were recommended to David and Flat Gecko’s services by our google adwords team as our website was in dire need of upgrading.
From the very beginning he was engaging, professional and passionate about his work. Throughout our web design development and into to the final stages and completion of our first website David was readily available to guide and talk us through the process whilst working with us to achieve our vision and goals for the new site. David has now created 2 websites for us and we are in the processes of getting ready for our third. The attention to detail of the Flat Gecko team and the high quality of product delivered has created a great return for our business and we are receiving more sign ups through our web platform than ever before. Would highly recommend their services.
Flat Gecko Design stand well apart from others in the industry.
For too long proper website design and maintenance has been outside the budget of most small businesses. We either had to fork out multiple thousands of dollars for a consultation and basic design or resort to self design services and the results were always sub-standard.
These guys have your business and your interests at heart and their ethic is beyond reproach. I am sure, like me, you’ll quickly view them as part of your team rather than just a service merely to take your money.
Early in 2014 we embarked on a business in Goulburn that required a professional website and online marketing tools to attract new clientele to our business. We engaged David from Flat Gecko following a recommendation from one of our Colleagues for this purpose. David met with us on several occasions to create a web design that would be beneficial to our business as well as a user-friendly system to our potential new clientele.
David was prepared to spend the necessary time with us not only to answer many of our questions but to ensure that the web design was of a professional standard that we would receive the best possible return on our investment. He used his extensive Computer and on line skills to create an online marketing tool that has increased our business and profits over the past few years.
David is a very dedicated person and he continues to ensure that the day to day hassle is alleviated out of the maintenance of the website and that it runs to an optimum level providing a report each month at a very reasonable price.
David has exceeded all our expectations and continues to be very helpful not only with our online website but also with other issues we may have from time to time with our computers.
We would recommend the services of David from Flat Gecko Design to anyone who requires these types of services and wish to retain their portfolio in good working order as well as being a profitable business.
David Edlin, the owner of Flat Gecko Design was a saviour to us when our VDSL1 system was compulsorily terminated by iinet at very short notice. My trying to respond and follow the maze of very technical instructions from the iinet call center to convert to the VDSL2 system was impossible. David dealt with this complicated situation very professionally and competently. He knew when the call center was in error, a frequent occurrence. He was, I believe, also instrumental in our having a very unfair iinet fee waived.
So much business is now conducted and only possible over the internet. For folk like my wife and I, both in our eighties, it can be very frustrating and often distressing when these constantly changing systems do not work. David’s professionalism and pleasant generous customer service was much appreciated. I would highly recommend his service to anyone needing help with internet communication systems. His service charges were very fair.
We would like to thank Dave for his outstanding help with our business webpage. Dave made the process simple with clear explanations and examples. Dave’s competitive quote was unchanged at completion of our site build and he was flexible to work with us around our working hours.
Dave was also happy to provide us advice on computer security and on new computer products we required. His follow up service is outstanding Mac Polishing is happy to recommend Flat Gecko Design to other small businesses.
We have had the pleasure of having David from Flat Gecko Design service our home computer for many years. In that time we have been extremely satisfied with the excellent professional, friendly service that David has provided for us.
David has also imparted some of his expert knowledge of computer hardware and software to us so that through him we have had the opportunity to develop and improve our computer skills.
David is most accessible and easy to contact. His friendly calm manner is reassuring and we trust him implicitly.
We thoroughly recommend Flat Gecko Design for home computer maintenance, expert assistance and advice.
David saved the day and helped avert a crisis when I was hit by the Kryptolocker virus.
My computer systems were back up and running within 24 hours with very little disruption to my business, thanks to Flat Gecko Design.
I was so impressed with David’s professionalism and service that I also asked him to redesign my website.
I now have a great looking website designed and built for a very competitive price and months after the website has gone live, I still receive fantastic service!
Thanks Flat Gecko Design!
La Porta Accanto — 5 starThe best! Service and quality! Thanks again for all your help !
Flat Gecko Design did a fantastic job of building our website. David was always happy to listen, and delivered a product that suited our needs.
Customer service is a special focus at Black tie by Xavier, so it was nice to be on the receiving end of that very high standard.
I would not hesitate in recommending Flat Gecko Design to anyone looking for an affordable and efficient website service.
After two years of paying for print advertising I wasn’t receiving the response I required or expected for my outlay of $240.00 per fortnight. Family and friends were saying get a website. This went on for another year until I was introduced to David Edlin from Flat Gecko Design. My first meeting with David, he had an exciting and inspirational vision to move my business forward, it even got me excited again. Building a website was something I had never done or thought about doing. I have to say I’m not a computer person so it was daunting prospect for me. David was very patient and understanding with all my reservations and continuous questions. Due to my reservations I agreed to commit to a basic two page website for one year and once my website was up and running I kept print advertising going so I could gage where interest and calls were coming from. Within two months I had cancelled all print advertising as it was obvious all interest was coming from my most basic of website. After running my first website for one year I requested David to create me a new website which has now been going for some 12 months. Since this my business has grown by 40% and I have employed another person. I can’t thank David enough. It is great to work with someone that is passionate about his work as I am. Not only did he bring me into the 21st century, he has one handedly increased my business. I can’t thank David enough.
The ABC Constructions web site was designed many years ago. By the year 2013 our web site became stale and uninspiring. We decided a completely new website was required and it needed a modern design that was easily updated. After searching through the web and relevant forums, we engaged David Edlin from Flat Gecko Design to produce a new website and we couldn’t be happier with the outcome.
Just recently Flat Gecko Design updated our website to function on mobile devices. Flat Gecko Design has provided us with a site that works on all formats of technology. We are very happy with the outcome and are very impressed with Flat Gecko Designs great after-sales service – even late at night!
We have no hesitation recommending Flat Gecko Design to design and maintain web sites.
I have recently had occasion to use David’s services for the third time in 5 years to assist me in the setting up of new home computer solutions.
He helped me throughout the process, from the choice of suitable technology to meet my specific needs, to the setting up and configuring of the systems and transfer of data from outdated equipment, and to ensuring that everything functions easily and trouble-free.
David is efficient, knowledgeable and experienced in all he does. He was not fazed at any time by the hardware and software quirks inevitably encountered or by my lack of understanding of IT technology. By the end of his visit the old and new systems were working seamlessly and he followed up with me to make sure that I was happy with my new setup.
I find David both professional and friendly in the service he provides and I am pleased to have a ‘go-to’ person of such calibre to call on if I need to.